FAQs
DTF Heat Transfers
What is a DTF transfer?
DTF (Direct to Film) is a printing method where full-colour designs are printed onto a special film, then heat-pressed onto fabric. It works on virtually any fabric, including cotton, polyester, nylon, blends, canvas, and denim. No weeding or cutting required. Just position, press, and peel.
What is the difference between DTF and screen printing?
Screen printing requires a separate screen for each colour, making it expensive for small runs. DTF prints full-colour designs with no colour limits and no setup costs. Screen printing is more cost-effective for large runs of 100+ of the same design. For small batches, custom one-offs, or designs with lots of colours, DTF is the better choice.
What is the difference between Vivid Pro 9-colour DTF and standard DTF?
Standard DTF uses five ink channels. It works well for most prints, but has a narrower colour range. Vivid Pro uses nine ink channels for brighter colours, sharper details, and output closer to your original artwork. File requirements are the same for both.
What is the difference between DTF and sublimation?
Sublimation only works on polyester or poly-coated surfaces and cannot print white ink, so it doesn't work on dark fabrics. DTF works on any fabric and any colour, including darks and blacks.
What fabrics can DTF transfers be used on?
Cotton, polyester, nylon, blends, canvas, denim, leather, and spandex, both light and dark colours. Not recommended for waterproof or coated fabrics.
How durable are DTF transfers?
Stretch-resistant and won't crack, peel, or fade with normal washing. Can last 50+ washes when applied correctly. Wash inside out in cold water, avoid bleach and fabric softener, tumble dry on low or air dry.
How do I apply a DTF transfer?
Preheat your garment for 3-5 seconds, place the transfer face down, and heat press with medium to high pressure. Press time and temperature vary depending on the fabric. Peel the backing hot or cold, then repress with baking paper for 10 seconds. See our DTF Pressing Instructions for detailed instructions by fabric.
Can I use a household iron instead of a heat press?
A heat press is strongly recommended for even pressure and consistent temperature. Household irons can result in poor adhesion or patchy prints.
What is the minimum order?
There's no minimum. Whether you want one piece or thousands, we can handle it.
Do you charge extra for setup?
No setup fees for DTF transfers.
What are the artwork recommendations?
PNG and vector files (AI, EPS) are recommended. Canva exports as PDF also work. PNG files must be at least 300 DPI with a transparent background. Thin lines and fonts should be at least 1mm (4px) wide. Avoid semi-transparent areas.
How fast is your turnaround?
1 to 2 business days for production, provided your file is print-ready.
UVDTF Transfer Stickers
What are UVDTF stickers?
UVDTF (Ultraviolet Direct to Film) stickers are peel-and-apply transfer stickers printed with UV-cured inks, creating a raised 3D finish. Waterproof, scratch-resistant, colourfast. No heat needed, just peel, position and press.
What is the difference between UVDTF and vinyl stickers?
UVDTF has a printed-on look with a raised 3D finish and can be printed in full colour. It’s also more durable on curved surfaces like tumblers.
Vinyl is flat and is better for long-term outdoor use, such as car decals.
What is the difference between UVDTF and DTF?
UVDTF is for hard surfaces (glass, metal, plastic, wood) and needs no heat press.
DTF is for fabric and requires a heat press.
Decorating tumblers or candle jars: UVDTF.
Printing on clothing: DTF.
What surfaces can you apply UVDTF stickers to?
Glass, metal, plastic, wood, ceramic, acrylic, leather, and stainless steel. Popular for tumblers, drinkware, candle jars, skincare bottles, phone cases, keychains, gift boxes. Not suitable for fabric or silicone.
How long do UVDTF stickers last?
Several years on indoor surfaces with proper care. Resist fading, scratching, and water.
Are UVDTF stickers dishwasher and microwave safe?
No. Water-resistant but not dishwasher or microwave safe. Handwash with mild soap for the longest lifespan.
What is a Gang Sheet?
A large sheet containing multiple designs, printed in one go to maximise efficiency and reduce cost for bulk orders. Our commercial-grade printer handles Gang Sheets up to 58cm wide and 100m long.
How to apply UVDTF stickers?
Peel the backing, place onto your surface, apply pressure by hand or squeegee, then remove the transfer sheet. Click here to read the guide.
Do you charge extra for setup?
No setup fees for UVDTF stickers.
What is the minimum order?
There's no minimum. Whether you want one piece or thousands, we can handle it.
How fast is your turnaround?
1 to 2 business days for production, provided your file is print-ready.
Do you offer discounts on bulk orders?
Yes, we offer discounts for bulk purchases. Please check our VIP page.
Premium Labels (Metallic Foil & 3D Spot Gloss)
What are metallic foil labels?
Custom-printed labels with a shiny metallic finish, creating an eye-catching, premium look. Popular with candle makers, cosmetics, and skincare brands. 7 foil options: Glossy Gold, Matte Gold, Rose Gold, Holographic Gold, Glossy Silver, Matte Silver, Holographic Silver.
What are 3D raised labels (spot gloss)?
Labels with a clear UV-cured coating applied to selected areas, creating a textured, raised finish you can feel. Also known as spot UV or spot gloss.
What is the difference between metallic foil and 3D raised labels?
Foil labels have a shiny, reflective finish. 3D raised labels have a textured, tactile coating.
Foil is best for a metallic shine; 3D raised is best for a premium texture customers can feel.
Foil is available on Vinyl (waterproof) or Clear Vinyl (waterproof); 3D raised is available on Vinyl (waterproof).
Are Premium Labels waterproof?
Yes. All Premium Labels (Metallic Foil and 3D Raised) are made on Vinyl or Clear Vinyl, both waterproof and suitable for candles, skincare, and moisture-exposed products.
What is the minimum order quantity?
20 labels per design, in multiples of 10. Tiered discounts: 5% off at 200, 8% off at 300, 10% off at 500, 20% off at 1,000. For 2,000+, contact us for a custom quote.
What artwork format do I need?
Vector files (AI, EPS, PDF) with fonts and logos outlined are recommended, at least 300DPI for PNG/JPEG/TIF. Design with a 3mm bleed and keep foil or spot gloss areas at least 3mm from the edges.
How fast is your turnaround?
2 to 3 business days for production, provided your design is print-ready.
Everyday Stickers (Paper, Waterproof & Clear)
What are paper stickers best used for?
Packaging, jars, boxes, envelopes, gift bags, promotions and events. Best for indoor use and dry surfaces, not waterproof.
Are waterproof stickers actually waterproof?
Yes. Printed on polypropylene, which is water and oil resistant. Great for cosmetics, candles, honey jars, drink bottles, food packaging, and fridge labels.
What are clear stickers best for?
A seamless, no-label look on bottles and clear packaging where you want the design to appear printed directly onto the surface.
What file do I need to send?
AI, EPS, PDF, PNG, JPEG or TIF files. Vector files with fonts outlined, or raster files at 300DPI or higher. Canva links are fine. Include a 3mm bleed if you can.
What is your minimum order value?
Minimum order value of $30. For custom quantities not listed on the site, email hello@purepack.com.au for a quote.
Do you offer bulk pricing?
Yes, tiered discounts: 100 stickers 35% off, 200 stickers 43% off, 300 stickers 53% off, 500 stickers 65% off, 1,000 stickers 82% off, 2,000 stickers 83% off, 5,000 stickers 86% off, 10,000 stickers 89% off.
What is the turnaround time for production?
2 to 3 business days once your design is print-ready.
Will I receive a digital proof before printing?
If you select the proof option at checkout, we'll send a digital proof for approval. We don't provide physical proofs or sample print runs.
I need help making my artwork print-ready. Can you assist?
Yes. We'll review and adjust your artwork (e.g. adding bleed) to make it print-ready. A small artwork fee applies based on complexity.
Shipping & Returns
When will my order be dispatched?
DTF transfers and UVDTF stickers: 1 to 2 business days, provided your file is print-ready.
Premium Labels and Everyday Stickers: 2 to 3 business days, provided your file is print-ready.
You'll receive a tracking email once dispatched.
How long will delivery take, and how much will it cost?
Standard shipping takes 2 to 8 business days and costs $9.90. Express shipping takes 1 to 3 business days and costs $15.49. Free standard shipping on orders over $499.
Do you ship Australia-wide?
Yes. We print in Brisbane and ship to every state and territory, including Sydney, Melbourne, Perth and Adelaide.
Can I collect my order in person?
Yes, if you're in Brisbane. Use the "pickup" code at checkout to remove the shipping fee, and we'll let you know once your order is ready for collection at our Pallara location.
What is your returns & refund policy?
Any concerns must be raised within 10 days of receiving your order, with your order number, a photo or video, and a description of the issue, emailed to hello@purepack.com.au. As our products are custom-made, we can't offer refunds for change of mind or customer-side errors. If an error is made on our part, we'll provide a free reprint or refund. See our Shipping, Replacements & Refunds page for full details.